Privacy Policy
Last updated: May 2, 2026
Lead Lab ("we," "us," or "our") operates the website tryleadlab.com(the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out a contact form (name, email address, phone number)
- Request a free website preview
- Communicate with us via email, phone, or text
- Subscribe to our services
Information Collected Automatically
When you visit the Site, we may automatically collect certain information about your device and usage, including:
- IP address and approximate location
- Browser type and version
- Operating system
- Pages visited, time spent, and referring URL
- Device type (mobile, desktop, tablet)
This information is collected through cookies, log files, and similar tracking technologies. We use this data to analyze trends, administer the Site, and improve our services.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact requests
- Provide, maintain, and improve our services
- Send you service-related communications
- Contact you by phone, email, or text message regarding your inquiry or our services, with your consent
- Process payments and manage your account
- Comply with legal obligations
- Detect and prevent fraud or abuse
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers who help us operate the Site and deliver services (e.g., email delivery via Resend, hosting via Vercel). These providers only access your data as necessary to perform their functions and are contractually obligated to protect it.
- Legal authorities when required by law, regulation, legal process, or governmental request.
- Business transfers in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.
Cookies and Tracking
The Site may use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Note that disabling cookies may affect certain functionality of the Site.
Third-Party Services
We use the following third-party services that may collect or process your data:
- Vercel for website hosting and deployment
- Resend for transactional email delivery
- Google Business Profile integration for client websites
Each of these services has its own privacy policy governing the use of your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Contact submissions are retained for the duration of our business relationship and a reasonable period thereafter.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise any of these rights, contact us at trey@tryleadlab.com.
Children’s Privacy
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: trey@tryleadlab.com
- Phone: (413) 505-8565
- Location: Chicopee, MA